Frequently Asked Questions
Everything you need to know about your Foto home shopping experience.
What is the typical shipping timeframe for furniture items?
Standard delivery for small decor items takes 3-5 business days, while larger furniture pieces typically arrive within 7-14 business days via our specialized white-glove delivery partners.
Does Foto offer international shipping for home goods?
Currently, we ship to all 50 states and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy if a product doesn't fit my space?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture.
How can I track the status of my home decor order?
Once your order is dispatched, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm to help you budget for larger home projects.
Are Foto products covered by a warranty?
Yes, all Foto furniture pieces come with a one-year limited warranty covering manufacturing defects and structural integrity under normal residential use.